Nabeel Bera IT Solutions is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (nbitsolutions.com), use our IT services (including audits, cybersecurity, and consulting), or interact with us. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Information you provide, such as your name, email address (e.g., when contacting admin@nbitsolutions.com), phone number, company name, and billing details when you request services, submit inquiries, or make payments.
- Service-Related Data: Information related to our IT services, such as audit reports, cybersecurity assessments, or consulting documentation, which may include business data you share.
- Website Usage Data: Automatically collected data when you visit nbitsolutions.com, including IP address, browser type, device information, pages visited, and time spent, via cookies and analytics tools.
- Communication Data: Records of your interactions with us, such as emails, contact form submissions, or appointment booking details.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our IT services, including audits, cybersecurity, and consulting.
- Process payments, issue invoices, and manage billing (e.g., via admin@nbitsolutions.com).
- Respond to inquiries, schedule consultations, and communicate service updates.
- Enhance website functionality and user experience through analytics.
- Comply with legal obligations and maintain security.
- Send marketing communications (e.g., newsletters, service promotions) with your consent, which you may opt out of at any time.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Trusted third parties (e.g., payment processors like GoDaddy Payments, email providers like Microsoft 365, or analytics tools) to support our operations, under strict confidentiality agreements.
- Legal Compliance: Authorities or regulators if required by law, such as for tax or data protection obligations in Bahrain.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred with notice to you.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure site functionality (e.g., session cookies for navigation).
- Analyze usage (e.g., Google Analytics for traffic insights).
- Personalize content and ads (with your consent).
You can manage cookie preferences via your browser settings or our cookie consent tool. Disabling cookies may affect site functionality.
5. Data Security
We implement industry-standard measures to protect your data, including:
- SSL encryption for website and email communications (e.g., admin@nbitsolutions.com).
- Secure storage for service-related data, such as audit reports.
- Access controls and regular security reviews.
Despite our efforts, no system is 100% secure. We will notify you promptly of any data breaches as required by law.
6. Your Data Rights
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Request data portability.
- Withdraw consent for marketing communications.
To exercise these rights, contact us at admin@nbitsolutions.com. We will respond within 30 days, subject to verification.
7. Data Retention
We retain your data only as long as necessary:
- Personal and billing information: For the duration of our business relationship and as required by Bahrain law (e.g., 10 years for tax records).
- Website usage data: Up to 12 months, unless required for analytics.
- Service-related data: As agreed in our service contract, typically 1–5 years.
Data is securely deleted or anonymized when no longer needed.
8. International Data Transfers
As a Bahrain-based business, your data is primarily stored locally. If transferred internationally (e.g., to US-based servers for service providers), we ensure appropriate safeguards, such as contractual agreements, to protect your data.
9. Third-Party Links
Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices. Review their policies before sharing data.
10. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children. Contact us if you believe we have such data.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on nbitsolutions.com with a revised effective date. Significant changes will be communicated via email or website notice.
12. Contact Us
For questions, concerns, or to exercise your data rights, contact:
Nabeel Bera IT Solutions
Email: admin@nbitsolutions.com
Phone: +973 33864601
Website: www.nbitsolutions.com